Payment & Shipping
Purchases via our online shop are currently restricted to Germany and EU countries.
These countries are:
Germany
Belgium
Bulgaria
Denmark (except Faroe Islands, Greenland)
Estonia
Finland
France (except overseas territories and departments)
Greece
Ireland
Italy (except Livigno and Campione d'Italia)
Croatia
Latvia
Lithuania
Luxembourg
Malta
Monaco
Netherlands (non-European territories)
Austria
Poland
Portugal
Romania
Sweden
Slovakia
Slovenia
Spain (except Canary Islands, Ceuta and Melilla)
Czech Republic
Hungary
Cyprus (except northern part)
If you want to order from another country, please contact us by email: info@nickimarquardt.com
Our payment methods
You have the option to pay either in advance or via PayPal.
PAYMENT BY PAYPAL
Select the option ‘PAY WITH PAYPAL’ as your payment method.
You will be automatically redirected to PayPal. If you are already a PayPal customer, you can log in there with your user data and confirm the payment. If you do not yet have a PayPal account, you can open a PayPal account and then confirm the payment. Credits from returns are always credited back to the PayPal account used for the purchase.
PAYMENT IN ADVANCE
Select the option ‘PAY IN ADVANCE’ as your payment method and finalise your order.
You will then receive an order confirmation and invoice by e-mail containing our bank details and your invoice number.
After receiving this invoice, please transfer the total amount to our account within 3 days. So that we can process your payment immediately, please state your invoice number, which you have received from us by e-mail, as the reason for payment.
Bank account:
Account holder: Nicole Marquardt
Bank: Stadtsparkasse München
IBAN: DE11 7015 0000 0000 0701 02
SWIFT-BIC: SSKMDEMM
Any transfer costs and bank charges are to be borne by the customer.
As soon as the payment has been credited to our account, your order will be dispatched.
Refunds from returns will be refunded to the original payment method.
Cancellation
Here you will find explanations of your right of cancellation and the consequences of your cancellation: Cancellation
Dispatch
All our products are dispatched by DHL standard shipping.
Deliveries within Germany
All deliveries are dispatched by DHL Standard Shipping as standard.
Delivery is free of charge for the buyer.
The delivery time is between 3 and 7 days.
Deliveries within the EU
All deliveries are dispatched by DHL standard shipping as standard
The shipping costs are a flat rate of € 15.00.
The delivery time is between 7 and 15 days.
If you require a delivery with a different carrier or an express delivery, please contact us by email info@nickimarquardt.com or by phone: 089 28808001.